Digital Divide: How the states are closing this gap

Debamitra Bhattacharya

As the COVID-19 pandemic spread across from big cities into smaller towns and villages, it has impacted hugely the pace of vaccination across the country. The government-mandated online registration process for COVID-19 vaccination has posed quite a bit of challenges not only to the rural population but also to the urban population residing in resource poor settings. The internet savvy urbans cornered access while the marginalized sections and less aware urban people are being left out.  As every city’s urban educated were in a mad rush to book slots for vaccination for those in the 18-44 age group, this process was yet to find any legs in the slums/ resource poor settings that accommodate the city’s working-class population. This tier of the society who are at the bottom of the pyramid either do not possess the smartphones needed to do online registration or those few who may possess it do not know how to navigate the registration process and many do not know about the Co-WIN portal.

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